This is an itemized list of popular support issues and questions. Following the guides below should help you better familiarize yourself with the product as well as help to alleviate common issues quickly and efficiently, without waiting for a support ticket response.
Support Top Issues
- Troubleshooting Batch Portal
- Fixing the Chrome 101 issue in GlobalSearch Web
- Fixing Scaling Issues on a 4K display
- Running A .NET Repair
- Troubleshooting IIS Web Errors
- Licensing & Registration
- Clearing Your Browser Cache
- GlobalCapture Error connecting to Portal
- License Expired When Trying To Access GlobalCapture Modules After Upgrade
- Disable Touch Events
- Troubleshooting GlobalSearch Extensions
- Common Installation Issues
- Blank Page When Loading Web Components in Internet Explorer
- How To Perform A GlobalSearch SSL Switch-over
Other Common Issues